Business Analysis Techniques Series.Collaborative Games technique uses game playing techniques to collaborate in developing common understanding of a problem or a solution. It involves strong visual or tactile (activities) elements such as moving sticky notes, writing on whiteboards, or drawing pictures. A neutral facilitator should guide the game flow.
Steps for conducting Collaborative Games are:
1. Define the game’s purpose.
2. Play the game.
- Opening step – Define rules of the game and start generating ideas.
- Exploration step – Engage participants with one another and look for connections between their ideas, test those ideas and experiment with new ideas.
- Closing step – Assess ideas which are likely to be MOST productive.
Collaborative Games techniques:
- Identifies hidden assumptions or differences of opinions.
- Encourages creative thinking.
- Participants play a more active role.
- Exposes needs that aren’t being met.
- Can be perceived as silly and unproductive.
- Uncomfortable for reserved participants.
- Can lead to a false confidence in conclusions reached.
Worked out Example:
Key stakeholders for the Governance, Risk and Compliance (GRC) management system were summoned to collaborate and identify the need for Governance, Risk and Compliance (GRC) management system- i.e. who will be the main users of the system and the high-level features required by each user group. The affinity map created as part of this session can be seen below: